Here
are some of the things people often want to know about our products.
If you are curious about something not mentioned here, please contact
us. You are also invited to read our
collection of technical literature and, if your question is about
our online cosmeceuticals
shop rather than about the cosmeceuticals
themselves, visit our Shopping
Help page.
Can I wear
makeup while using Elsom Research products?
Most makeup is quite
unhealthy, blocking pores and upsetting skin's natural oil/moisture
balance. Makeup also competes with skin for anything else applied to
the surface of skin: if you apply a moisturizer and then a powder-based
foundation, the powder will absorb the moisturizer and hold it away
from the skin. However, most women are not willing to go without makeup,
so a compromise must be
reached.
Elsom
Research
products
are formulated
to be quickly absorbed, so you can get their benefits by giving them
just a few minutes to work before you apply makeup. For example, apply
Nanosomin to clean skin; then go do something else, such as brushing
your teeth or getting dressed; then apply makeup. Please do make sure
to always wash makeup from your face before adding anything to your
skin.
Why do Elsom Research
product labels say "do not mix with non-Elsom products"?
We assume you
are interested in our products because you expect them to have
some good effect on your appearance. We have chosen and combined
our ingredients carefully to be as beneficial as possible, alone
or in combination with our other products; by adding another product
(for example, by using our vitamin
serum but someone else's moisturizer),
you are adding an unknown set of ingredients and we have no way
to predict
or compensate
for
their
impact; you are likely to find that neither product is as effective
as it could be. If you must use a product from another manufacturer,
please at least
avoid
the
many
products
containing
mineral oil,
which
is very unhealthy for skin.
Why
are Elsom Research products such a variety of colors? Shouldn't
a good skin-care
product be pearly white or pastel pink?
Our product colors
are the natural result of the combination of their ingredients.
Vitamin B, for example, has a beautiful reddish-orange color; other
ingredients are golden or greenish or pale blue. We could make our
products white if we heavily diluted our ingredients or if we added
bleaches
or dyes; we do none of those things. As a result, you get products
that look like what they are: honest and natural, and full of healthy
ingredients selected for their beneficial properties rather than their
superficial effects on product color.
Why
aren't there photos of your products on your websites?
Our
expertise is in designing effective topical formulations, not
in creating pretty packaging. Like everyone else, we sometimes
admire a pretty bottle for its own sake, but a pretty bottle
is not a reason to choose one skin care product or another. We
recommend buying cosmeceuticals based on what's inside the
bottle: the ingredients and techniques
use to
create that formulation. We are not a packaging company
and, while we know that most makers
of
skin
care products
typically display
pretty pictures of their products' packaging as a means of enticing
consumers, we prefer not to do that. Our products are our formulations,
not the containers we put them in; we haven't yet come up with
a meaningful way to show the product itself (a puddle of liquid?)
outside of its packaging.
What
does Elsom Research retail packaging look like?
We
package our retail products into very simple, readily-available
stock packaging. Depending upon the nature of the formulation,
that may mean amber glass bottles with treatment pumps (appropriate
for serums), or plastic squeeze bottles (appropriate for shampoos),
or wide-mouth jars (appropriate for thick creams). We package
all retail products into containers chosen for two purposes:
protecting the product from damage; making the product convenient
for the consumer to use. Our retail product labels are black-on-white,
minimal and effective: each label identifies the product and
its size, provides basic instructions, and lists ingredients. We've
been told that our packaging has a "medicinal" look;
you are welcome to see some examples and
decide for yourself.
Can
I get a free sample?
Unless
we are working with you on a business-to-business basis
to develop a custom batch, private label, or other special project,
probably
not; shipping and packaging costs are just too high. We do, however,
offer inexpensive starter
sizes of our most popular retail products. Also: yes, the rumor
is true, we very often do add a free sample along with a retail order,
but this is not something you can count on. It depends on what we
have handy when we are packaging your order; since we prefer to make
frequent small batches rather than stockpiling inventory, if we have
one last lonely bottle waiting for a home, then we just might send
it to yours. So, you could get lucky and find a free bonus gift that
is
just what you've always wanted; if you just have to have it, though,
your best bet is to order that product.
How are
custom or private label orders packaged?
We
will work that out together as we plan your project. If, as we recommend,
you choose to have us deliver your formulated product as bulk material,
for you to package yourself or send to a specialized packaging company,
we will ship it in a drum or pail or other container appropriate
to its size and the nature of its contents. If, for an additional
cost which we will negotiate, you choose to have us package your
material into retail-size jars and bottles, we will either use our
stock retail packaging or, if it is compatible with our filling equipment,
custom packaging which you provide.
How
does the online cosmeceuticals shop work?
Please
read the Shopping
Help page, or just enter
the shop and browse
around.
Is
there an easy way to search ALL the Elsom Research sites?
Yes! Try our Google Search Gadget, customized to search
all our sites:
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